Privacy Policy

Updated Jun 2025

1. Introduction

Welcome to PVPRO. Your privacy is important to us. This Privacy Policy explains how PVPRO collects, uses, stores, and protects your personal information when you use our website, platform, tournaments, matches, and related services (collectively, the "Service"). By using PVPRO, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

Full name
Email address
Date of birth
Country of residence
Payment details (processed via third-party providers)
Identification documents (if required for verification)

2.2 Account & Gameplay Data

Username and profile information
Match history and statistics
Tournament participation
In-game performance data

2.3 Technical Data

IP address
Device information
Browser type
Operating system
Log files and usage analytics

2.4 Communication Data

Messages sent through the platform
Support requests
Feedback submissions

3. How We Use Your Information

PVPRO uses collected data to:

Create and manage user accounts
Provide matchmaking and tournament services
Process payments and rewards
Prevent fraud and detect suspicious activity
Improve platform performance and user experience
Communicate important updates
Comply with legal and regulatory obligations

4. Legal Basis for Processing (if applicable)

Where required by law (e.g., GDPR), we process personal data based on:

Performance of a contract
Legal obligations
Legitimate business interests
User consent (where applicable)

5. Sharing of Information

We may share information with:

Payment service providers
Identity verification providers
Anti-cheat and fraud prevention services
Regulatory or law enforcement authorities (when legally required)
Cloud hosting and analytics providers

We do not sell your personal data.

6. Data Retention

We retain personal data only as long as necessary:

Active account data: retained while account is active
Transaction records: retained per legal/financial requirements
Technical logs: typically deleted after 90 days

You may request deletion of your data (see Section 8).

7. Data Security

We implement industry-standard measures to protect your data:

Encrypted data transmission (TLS/SSL)
Secure servers and access controls
Regular security audits
Limited employee access to personal data

No method of data protection is 100% secure, but we take all reasonable steps to safeguard your information.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate data
Request data deletion
Restrict or object to processing
Data portability
Withdraw consent

To exercise your rights, contact us at support@pvpro.com. We will respond within 30 days (or as required by law).

9. Children's Privacy

PVPRO is not intended for individuals under the age of 18 (or the legal age in your jurisdiction). We do not knowingly collect data from minors. If we discover such data, it will be deleted promptly.

10. International Transfers

Your data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place:

Standard contractual clauses
Adequacy decisions
Compliance with applicable transfer regulations

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. We will notify users of material changes via the platform or email.

12. Contact

For privacy-related inquiries: support@pvpro.com